![The Curse of Product Management: Self Checkout Kiosks](/content/images/size/w600/2024/03/FastLane-Self-Service-Checkout.jpg)
The Curse of Product Management: Self Checkout Kiosks
My local grocery store has a set of self-checkout kiosks. These are made by NCR, and they work ... mostly. I use them a lot, and I have noticed that they often lock up, requiring the attendant to come and un-jam them. And it happens a LOT. Today, the store manager