The True Religion of American Pricing Psychology

What a gallon of gas can teach you about anchoring, asymmetry, and the stubborn math of consumer behavior

A Pragmatic PM's Guide to Generative AI

What it gets right, what it gets wrong, and how to use it without getting torched. There is no doubt that AI can greatly augment your work, and help you get to defensible positions without getting bogged into the tactical morass

The Craft of Product Management

My near three decades in the product management trenches has reinforced that product management isn't a recipe, it is a craft, and it is a craft honed by repetition and practice.

How We Got Here: Three Decades of Product Management's Identity Crisis

Product management has transformed significantly in my 3 decades of experience, but it has still remained true to its original goals: how to meld business context to solving customer problems

The Toolbox Doesn't Make the Carpenter

Having been in product management as long as I have, the evolution of the tools that do product management tasks, and while they are slick, they don't make you a product manager.

The Old Dog's New Trick: AI as a Force Multiplier in Building Technical Training

For a long time, I was a sceptic, someone who resisted the use of GenAI in my day to day. I thought that it wouldn't be able to deliver the goods. That changed when we pivoted our development process, and the tools became an essential part of the workflow.

Do I keep this alive?

At a crossroads, is the Product Bistro worth keeping alive, or should it be allowed to slip into the long goodnight. Help me decide!

OpenAI's Problem

OpenAI's ChatGPT is impressive, but the competition is catching up (and surpassing them in places). That is making their lack of a defensible moat an Achilles Heel.

MBA? Nah bro.

A change is needed in the business, and instead of calling a consultancy, I turned to AI, and it was not disappointing. Is it good enough? No, but it is enough to prime the pump on the business transformation needed.

AI and the Enterprise

Corporate AI projects are not yet driving expected productivity gains, but don't read too much into it - yet.

The Coming (web) Traffic Apocalypse

The shift to AI summaries in searches leads to fewer click-throughs and thus a drastic fall off of ad revenue for media sites. This is driving a trend to the "newsletter" model.

Why Amazon, oh why

A recent purchase with a Trade-in is leaving a sour taste. For a retail giant, their customer-fu is weak