Newsletter
Tech in general is very resistant to organizing. As we enter the AI age, it seems like this missed opportunity will haunt the industry. A look at how this began (a series)
Product
Or: how the AI ecosystem is running the oldest con in tech, and why so many product managers are apparently fine with that
Product
(or: how we quietly dismantled the one role that understood the whole business)
Product
What a gallon of gas can teach you about anchoring, asymmetry, and the stubborn math of consumer behavior
Product
What it gets right, what it gets wrong, and how to use it without getting torched. There is no doubt that AI can greatly augment your work, and help you get to defensible positions without getting bogged into the tactical morass
Product
My near three decades in the product management trenches has reinforced that product management isn't a recipe, it is a craft, and it is a craft honed by repetition and practice.
Product
Product management has transformed significantly in my 3 decades of experience, but it has still remained true to its original goals: how to meld business context to solving customer problems
Tales and tips from a lifetime of Product Management
Having been in product management as long as I have, the evolution of the tools that do product management tasks, and while they are slick, they don't make you a product manager.
For a long time, I was a sceptic, someone who resisted the use of GenAI in my day to day. I thought that it wouldn't be able to deliver the goods. That changed when we pivoted our development process, and the tools became an essential part of the workflow.
At a crossroads, is the Product Bistro worth keeping alive, or should it be allowed to slip into the long goodnight. Help me decide!
OpenAI's ChatGPT is impressive, but the competition is catching up (and surpassing them in places). That is making their lack of a defensible moat an Achilles Heel.
A change is needed in the business, and instead of calling a consultancy, I turned to AI, and it was not disappointing. Is it good enough? No, but it is enough to prime the pump on the business transformation needed.
Corporate AI projects are not yet driving expected productivity gains, but don't read too much into it - yet.
The shift to AI summaries in searches leads to fewer click-throughs and thus a drastic fall off of ad revenue for media sites. This is driving a trend to the "newsletter" model.
A recent purchase with a Trade-in is leaving a sour taste. For a retail giant, their customer-fu is weak
No, I am not out of work, quite the contrary, I am about as indispensable as I can be. The good news is that means they keep throwing buckets of RSU’s at me. Over the past 8 years, I have assiduously avoided all the pressure to be elevated to
Now that I have re-joined the ranks of management, I am finding that access to a coach is immensely helpful in slaying some of my inner demons.
Self checkout software glitches triggers a Product Manager's PTSD...
Business trips often include entertainment. An annual conference and entertaining our #1 customer led to some interesting implications