Product
The Craft of Product Management
My near three decades in the product management trenches has reinforced that product management isn't a recipe, it is a craft, and it is a craft honed by repetition and practice.
AI and the Enterprise
Corporate AI projects are not yet driving expected productivity gains, but don't read too much into it - yet.
The Coming (web) Traffic Apocalypse
The shift to AI summaries in searches leads to fewer click-throughs and thus a drastic fall off of ad revenue for media sites. This is driving a trend to the "newsletter" model.
Why Amazon, oh why
A recent purchase with a Trade-in is leaving a sour taste. For a retail giant, their customer-fu is weak
Shit, there goes 9 years…
No, I am not out of work, quite the contrary, I am about as indispensable as I can be. The good news is that means they keep throwing buckets of RSU’s at me. Over the past 8 years, I have assiduously avoided all the pressure to be elevated to
Executive Coaching
Now that I have re-joined the ranks of management, I am finding that access to a coach is immensely helpful in slaying some of my inner demons.
The Curse of Product Management: Self Checkout Kiosks
Self checkout software glitches triggers a Product Manager's PTSD...
Story Time: Post Conference Entertainment in Japan
Business trips often include entertainment. An annual conference and entertaining our #1 customer led to some interesting implications
Story Time: The $4M Bluebird
An unexpected order drops, uncovering a salesperson who was working the refs, and inadvertantly fouling our operational efficiency. Look, I love big orders, but I also dislike surprises
When I hate Marketing
Marketing. Telling people what they should buy. Simple, but at times extremely messed up.
Story Time: Dead Man Walking
A ham-handed effort and the vagaries of the role meant that a missed connection and a poor effort combine to become a walking joke that really wasn't funny.
Transparency in Product Management
Transparency is the key to growing as a product manager, but be aware that some people are threatened by honest and open communications
Car Makers (re)Discover Market Seasonality
A decade plus of ZIRP, and the hangover from the COVID era supply chain disruption are in the rear view mirror, and automakers need to remember the old lessons of the market.