tech
Why Amazon, oh why
A recent purchase with a Trade-in is leaving a sour taste. For a retail giant, their customer-fu is weak
Geoffrey Anderson
Product Manager, canine rescue, guitar player, cyclist, physicist, geek.
News
Shit, there goes 9 years…
No, I am not out of work, quite the contrary, I am about as indispensable as I can be. The good news is that means they keep throwing buckets of RSU’s at me. Over the past 8 years, I have assiduously avoided all the pressure to be elevated to
Executive Coaching
Now that I have re-joined the ranks of management, I am finding that access to a coach is immensely helpful in slaying some of my inner demons.
Product
The Curse of Product Management: Self Checkout Kiosks
My local grocery store has a set of self-checkout kiosks. These are made by NCR, and they work ... mostly. I use them a lot, and I have noticed that they often lock up, requiring the attendant to come and un-jam them. And it happens a LOT. Today, the store manager
tales
Story Time: Post Conference Entertainment in Japan
Business trips often include entertainment. An annual conference and entertaining our #1 customer led to some interesting implications
tales
Story Time: The $4M Bluebird
An unexpected order drops, uncovering a salesperson who was working the refs, and inadvertantly fouling our operational efficiency. Look, I love big orders, but I also dislike surprises
Product
When I hate Marketing
Marketing. Telling people what they should buy. Simple, but at times extremely messed up.
tales
Story Time: Dead Man Walking
A ham-handed effort and the vagaries of the role meant that a missed connection and a poor effort combine to become a walking joke that really wasn't funny.
Product
Transparency in Product Management
Transparency is the key to growing as a product manager, but be aware that some people are threatened by honest and open communications
Newsletter
Car Makers (re)Discover Market Seasonality
A decade plus of ZIRP, and the hangover from the COVID era supply chain disruption are in the rear view mirror, and automakers need to remember the old lessons of the market.
Newsletter
Optimizing your Resume for a Product Role
For product manager roles, the standard wisdom around resume creation and curation are not applicable. Be sure to get yourself on the best legs for your search
tales
Story Time: When I was told to do sales
The GFC of the late aughts leads to some really insane decisions, and that had some repercussions that stun the leadership team